Ryanair Asked Wheelchair User To Walk Up Stairs And Left Her In Tears

A Ryanair wheelchair user Niamh Herbert was told by Ryanair staff that they had to leave without her as boarding her would take too long and there were 'no exceptions.'

This disgusting act of ableism was experienced by Trinity student Niamh, as she was on her way to London with Trinity's Fashion Soc for London Fashion Week. The first hurdle was when she was told she has to wait an extra fifteen minutes before she could board the flight. She was then asked could she walk up the stairs 'for easiness sake.'

If this wasn't bad enough, the captain then informed her that he was leaving without her, stranding her in Dublin airport. She wasn't attended to until she 'threatened a lawsuit' and agreed to put her on the next flight.

The air hostesses left Niamh at the gate crying while her friends boarded the flight. Ryanair completely mishandled the entire situation and didn't even issue her an apology. Instead, the only acknowledgement Niamh received was a cold tweet from Ryanair; 'Hi Niamh, Our Crew at Dublin Airport are providing assistance. Please advise if you need any further information. LR.'

Many people have shown their support to Niamh, letting her know that Ryanair's behaviour was disgraceful. According to IrishCentral, Niamh has said that the president of Trinity's student union has contacted her, and said that he has been in touch with the university's attorney to see if Ryanair had broken Irish disability legislation.

Niamh made it to London in the end, and we hope Ryanair get their comeuppances for their behaviour.

(Main Image/Facebook)

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